NOTE: Full Conference Attendees have complimentary access to attend sessions at the following co-located conferences during the day: Cloud and Cybersecurity.
TRACK 1: Serving the Mobile Citizen
As more people are opting to access the Internet via their mobile devices, government agencies need to make services available to the “anytime, anywhere” mobile citizen. Learn how agencies are responding to the increase in mobile demand, and gain insight into how you can deal with the roadblocks and challenges of your own mobile program. This track takes you through the nuts and bolts of securely implementing Mobile Government to better serve your citizen customers.
The Digital Service Portfolio – Making Room for Mobility
Is your organization set up to handle a mobile program? If your citizen customers are changing the way they access your services, you need to prepare for new demands. How do digital services managers “readjust their portfolio” so they can better apply their resources and adapt to mobile technology in a time of declining budgets?
- How much of your budget should you allocate for Mobile Government within a digital services portfolio?
- What types of applications within your portfolio should you mobilize?
- Learn how other agencies have dealt with the increase in mobile service demands
Mobilizing Citizen Services – A Case Study
How do you determine which applications can go mobile? Explore how a government team took a citizen service from desktop to mobile in this “how to” session. Learn a step-by-step process for building a business case on mobilizing a service application, and hear how the mobile development process compares to the traditional desktop process.
- Learn which desktop application characteristics define a good mobile candidate
- See the similarities and differences in developing mobile and desktop applications
- Should you develop a web app, a native app, or both?
The Mobile Strategy – From Concept to Execution
Listen in as four government technology leaders share how they are incorporating mobile strategies into their missions to reach more citizens. From policy issues to stakeholder buy-in, you will get an inside look into the critical aspects of developing and implementing a Mobile Government strategy.
- Explore ways to engage all stakeholders when dealing with policy issues
- Hear about the lessons learned in developing a Mobile Government strategy
- Find out ways to reach the most citizens
Revitalizing Legacy Systems to Accommodate Web Services
In the public sector, it is not uncommon to depend on data from 30-year-old systems while dealing with demands for web and mobile applications. Rather than building a completely new system, some agencies have built web services over legacy systems to provide those new capabilities. Hear about the tools, techniques, and experiences of people who have had success with intertwining legacy and web services.
- Examine the different techniques for enabling web services
- How do you implement web services using the Cloud?
- Learn techniques to make an effective presentation layer to the mobile devic
Effectively Promoting Your Mobile App
Todd Park, Federal CTO, says, “Mobile is 5 percent IT, 95 percent promotion.” Building a mobile app is one thing, but making sure the public knows about it is another. If you build it, will they come? Promotion starts at the conception of the app, and continues on right through delivery. Panelists will detail how to establish an outreach plan for your app.
- Understand how marketing an app is just as important as developing it
- Learn the process of promoting an app within, and maybe outside, your organization
- Hear successes, and challenges, of real world apps and how they were marketed
TRACK 2: Mobilizing the Enterprise and Its Workforce
A mobile enterprise can be nimble, efficient, and cost effective. Mobility puts information where it’s needed, when it’s needed – in the hands of the government workforce at any time. Mobile programs offer opportunities for expansion and improvement in productivity, along with the potential for cost savings. This track tackles the topics of Mobile Device Management (MDM), application security, and legal policy issues such as Bring Your Own Device (BYOD). Sessions also highlight existing applications that allow employees to simply do their jobs better.
Mobile Government Security
As mobile technology development has grown, so have the potential risks. Hackers are increasingly focused on mobile threats. How can you protect agency assets yet still provide employees the access and capabilities needed to do their jobs? The Digital Government Strategy lays out a roadmap some are calling a “Mobile FEDRAMP.” Learn about the security controls in this effort, headed by the Departments of Defense and Homeland Security, as well as the National Institute of Standards and Technology.
- Better understand the Digital Government Strategy and how it impacts your organization
- Get an update on the current device Security Technical Implementation Guide (STIG) process
- Learn about application third party security verification
Taming MDM on Your Network
Like other consumers, most public sector employees have mobile devices – and they want to use those phones and tablets on government networks. How can you track all those devices, and will you know when one has been compromised? Examine different approaches to Mobile Device Management (MDM) and learn how you can leverage existing government and industry knowledge and trends.
- Should you house MDM on a private cloud or behind a firewall, and how does that integrate with FEDRAMP?
- Gain insight into the security risks with applications and devices
- Hear some of the success stories (and failures) in the commercial and federal marketplaces
BYOD – Peeling Back the Layers of Complexity
The BYOD trend presents an opportunity to save the government money – or does it? Allowing workers to bring personal devices to work for official business can increase productivity, but it also can increase security risks. Take a look at the legal, cultural, and technology issues surrounding BYOD and hear the advantages and disadvantages of establishing a BYOD policy within your own organization.
- Hear how implementing a BYOD strategy can affect the culture of the workplace
- Examine the technical challenges of implementing BYOD
- Learn about the legal concerns, including liability issues when a government system is compromised via a mobile device
Mobile Workforce in Action: Field Services and Data Collection
Employees are using their mobile devices to do much more than check e-mail and surf the net. Agencies are leveraging mobility to better accomplish their missions. Learn how the workforce is transitioning from clipboards and paper to smartphones and tablets for data input and access. Hear directly from workers in the field – the best techniques, necessary capabilities, implementation tips, and eventual success.
- Understand the appropriate device form-factor best for your workforce
- Learn how to synchronize data when in a connected/disconnected state
- Explore the real business case of mobility in field services
Creating Your Agency’s App Store
App stores are a must in the mobile environment, but creating one for the public sector takes some special attention to detail. Agencies need to develop internal app stores to access enterprise systems. It’s a sure thing that not all your apps should be in the public domain, right? Join this panel discussion to hear the different approaches taken by various government organizations.
- What belongs in your internal app store, and what can be publicly available?
- Learn how other agencies have successfully implemented robust app stores
- Hear the “how to” of creating an app store for your own organization